Terms & Conditions
Introduction
These Terms & Conditions (“Terms”) govern your access to and use of the RedBird Sportswear website and the services provided through it.
In these Terms, “RedBird Sportswear,” “we,” “us,” and “our” refer to RedBird Sportswear. “You” and “your” refer to any person, business, organization, or other entity accessing our website or using our services.
By accessing or using our website, submitting an inquiry, requesting a quotation or sample, or engaging with our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
These Terms should be read together with our Privacy Policy and any other policies or terms that may apply to specific products or services.
Effective Date:
September 7, 2026
Website Use
You may use the RedBird Sportswear website for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for any unlawful, fraudulent, or unauthorized purpose.
- Attempt to gain unauthorized access to the website, its systems, servers, or related services.
- Interfere with or disrupt the operation, security, or availability of the website.
- Introduce malicious software, harmful code, or other technologies that could damage or compromise the website.
- Copy, reproduce, modify, distribute, or commercially exploit website content without our prior written permission.
- Use automated systems, scraping tools, or other methods to collect website content or information in a manner that could interfere with our website or violate applicable laws.
- Submit false, misleading, fraudulent, or unauthorized information through our forms or communication channels.
- Use our website or content in a way that infringes the rights of RedBird Sportswear or any third party.
We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been violated, the website has been misused, or such action is necessary to protect our business, systems, users, or third parties.
Quotations, Orders & Agreements
Products, Services & Manufacturing
RedBird Sportswear provides custom sportswear and manufacturing services for brands, teams, gyms, businesses, and organizations. Our services may include product development, custom design, sampling, branding, manufacturing, quality inspection, packaging, and delivery.
Product specifications, materials, construction methods, branding options, minimum order quantities, production timelines, pricing, and other requirements may vary depending on the product and project.
Information presented on our website is provided for general informational purposes and does not constitute a binding offer, quotation, guarantee, or contractual commitment.
Any specific manufacturing project will be subject to the product specifications, quotation, sample approval, agreed terms, and other conditions confirmed between RedBird Sportswear and the customer.
Product Specifications & Sample Approval
Custom manufacturing projects are developed according to the product specifications and requirements agreed with the customer.
Customers are responsible for providing accurate designs, measurements, artwork, branding files, technical requirements, and other information required for product development.
Where a sample is produced, the customer is responsible for reviewing the sample and confirming that the relevant product specifications, fit, materials, construction, branding, and finishing details are acceptable before bulk production begins.
Once a sample or final specification has been approved, subsequent production will generally be based on that approved version. Changes requested after approval may require additional sampling, costs, materials, or production time.
RedBird Sportswear may advise customers regarding product development and manufacturing considerations, but final approval of customer-specific specifications remains the customer’s responsibility.
Custom Designs, Artwork & Intellectual Property
Customers are responsible for ensuring that the designs, logos, artwork, trademarks, images, text, patterns, and other materials they provide to RedBird Sportswear may be lawfully used for the requested products and services.
By submitting such materials, you represent that you have the necessary rights, permissions, or authorization to use and reproduce them for the relevant project.
You retain ownership of your intellectual property, subject to any separate agreement between you and RedBird Sportswear.
You authorize RedBird Sportswear to use customer-provided designs, artwork, trademarks, and related materials only as reasonably necessary to develop, sample, manufacture, brand, and fulfill the products or services requested by you.
RedBird Sportswear does not knowingly claim ownership of customer-provided intellectual property. However, we are not responsible for determining whether customer-provided materials infringe the intellectual property rights of another party.
If we reasonably believe that submitted materials may violate applicable law or third-party rights, we may decline to use those materials or request appropriate authorization before proceeding.
Pricing, Payments & Production Costs
Pricing for custom products and manufacturing services depends on factors such as product type, quantity, materials, customization, branding, packaging, sampling, and delivery requirements.
Prices and payment terms will be communicated to the customer as part of the applicable quotation or commercial agreement.
Additional costs may apply where the customer requests changes to approved specifications, additional samples, special materials, additional customization, revised quantities, or other services outside the originally agreed requirements.
Production will proceed according to the payment terms and conditions agreed between RedBird Sportswear and the customer. Any applicable deposits, balances, or other payment requirements must be fulfilled according to the agreed terms.
RedBird Sportswear reserves the right to pause or delay production where required payments or necessary customer approvals have not been received.
Production Timelines & Delays
Estimated production timelines may vary depending on product type, order quantity, materials, customization, sampling requirements, customer approvals, and other project-specific factors.
Any production or delivery timeframe provided by RedBird Sportswear is an estimate unless a specific deadline has been expressly agreed in writing.
Production timelines may be affected by delays outside our reasonable control, including delays in receiving customer approvals, materials, artwork, payments, shipping services, customs clearance, supplier availability, natural events, government actions, or other unforeseen circumstances.
Where a delay occurs, we will make reasonable efforts to communicate relevant information and continue the project as circumstances permit.
Delivery or shipping time is separate from manufacturing time unless otherwise stated in the applicable quotation or agreement.
Shipping & Delivery
RedBird Sportswear may arrange worldwide shipping for confirmed orders according to the delivery terms agreed with the customer.
Shipping costs, delivery methods, estimated transit times, and applicable responsibilities may vary depending on the destination, order size, shipping method, and other project requirements.
Manufacturing time and shipping transit time are separate unless otherwise specified in the applicable quotation or agreement.
Customers are responsible for providing accurate and complete delivery information. Delays or additional costs resulting from incorrect or incomplete information may be the customer’s responsibility.
International shipments may be subject to customs duties, taxes, import charges, clearance requirements, or other fees imposed by the destination country. Unless otherwise agreed in writing, such charges are the responsibility of the customer.
Once an order has been handed over to the applicable shipping carrier, delivery may be affected by circumstances outside RedBird Sportswear’s reasonable control, including customs processing, carrier delays, weather, transportation disruptions, or other unforeseen circumstances.
Returns, Defective Products & Claims
Because RedBird Sportswear primarily provides custom-manufactured products made according to customer-approved specifications, returns, replacements, and refunds may be subject to the terms agreed for each individual order.
Customers should inspect delivered products within a reasonable period after receipt and notify RedBird Sportswear promptly if they identify a significant defect, incorrect specification, shortage, or other issue relating to the agreed order.
Where a claim is made, we may request relevant information such as photographs, product details, quantities affected, packaging information, or other evidence reasonably necessary to evaluate the issue.
If an issue is determined to be attributable to a manufacturing error or failure to meet the agreed specifications, RedBird Sportswear will work with the customer to determine an appropriate resolution in accordance with the applicable order terms.
Issues resulting from customer-approved specifications, customer-supplied materials or artwork, improper use, normal wear and tear, or modifications made after delivery may not qualify for a return, replacement, refund, or other remedy.
Specific return, replacement, refund, or claim procedures may also be set out in a separate Returns & Refund Policy or the applicable quotation or commercial agreement.